7 Ways to Deal With an Unresponsive Client

Man cutting telephone cord

By Angela Kambarian, President of Essential Communications (http://www.kambarian.com)

How do you deal with an unresponsive client? As you know, an overwhelming majority of business professionals encounter this problem, at least every now and then.

Let’s say you have an interesting idea for an upcoming project, or there is an urgent piece of information that needs your client’s approval. You shoot an email to a client. Nothing happens. You send a follow-up email. Nothing! You send another. The same result. You give your client a call. They appear to be unapologetic. They promise to take a look at your correspondence right away. But still nothing. Sounds familiar? Let me assure you this problem is surprisingly common. Yet so many entrepreneurs, business owners and even senior executives struggle to deal with it.

So, here are seven pointers to keep in mind if you are faced with an unresponsive client who won’t put his or her stamp of approval on your materials. Read More