By John Zaher
As the world’s most popular micro-blogging website, Twitter has become an increasingly important tool for lawyers to promote their services through word-of-mouth marketing and generate buzz about their firm. While businesses have used tweets, links, and hashtags since Twitter’s inception to engage with existing and potential clients, Twitter recently expanded businesses’ ability to advertise through Twitter Ads. Previously, Twitter Ads was limited to a select group of large companies and those who were invited to participate, but with a new self-service system, any law firm or individual can use this feature to promote tweets or accounts and increase followers.
For those not familiar with Twitter, here’s a brief overview. Twitter is a micro-blogging site that allows its users to communicate by posting short updates known as “tweets” to their profiles and “following” each other’s tweets on their newsfeeds. Every Twitter user has a unique username, known as a Twitter Handle (such as @TrafficLawyer), which is prominently displayed on the user’s profile page and next to every tweet the user posts. Tweets are limited to 140 characters and often include links to other websites, articles, blog posts, or hashtags. Hashtags (symbolized by the # sign) allow users to search for tweets with specific subjects or phrases, such as #PersonalInjury or #Law.